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Teleservices
Lead Generation
Response Management
Inbound Customer Care

 



Fulfillment
Research
Rebate/Claims Management
Program Strategy & Design

 
 

Company Overview

CCRG Marketing Group, headquartered in Fairport NY, has developed a strong reputation in providing the highest quality in development and implementation of marketing and sales oriented programs.

The structure of CCRG is built for service.  Easily capable of fulfilling the basic technical requirements, we also provide added comfort in guiding our clients in choosing the most economical and time-saving methods for solving specific communication and distribution projects and programs.

CCRG integrates marketing strategy with marketing infrastructure. We conduct research to understand customers and markets, develop program strategies and plans, and then provide the support services and resources that make marketing programs work.

CCRG directly connects prospects and customers to your business with customized sales and marketing programs– either as standalone initiatives or as part of integrated campaigns. 

Most importantly, the connections we build are strong:

Marketing Strategy and Planning

  • Marketing Strategy: Complete end to end integrated marketing strategies that drive.
  • Market Research: Gain valuable insights that help you make deeper customer connections.
  • Program Strategy and Design: Ensure that every sales and marketing campaign is supported with the people and infrastructure to make it a success.
Marketing Infrastructure
  • Teleservices: Even in this online age, you can still offer customers a friendly voice.
  • Lead Generation: Engage your prospects in relevant dialogue, and set the table for your sales force.
  • Response Management: Prove to customers that they made the right decision in responding to your campaign - with prompt, courteous and accurate service.
  • Customer Care: Keep your customers satisfied – and costs under control – by outsourcing customer service to our highly-trained, experienced, quality-focused team.
  • Fulfillment and Rebate/Claims Management: Show customers and respondents that you keep your promises - by delivering product samples, literature and rebate checks accurately, and on schedule.
See why CCRG Marketing Group is the choice for marketing organizations of all sizes – from privately held to S&P 500.
 
 

CCRG Marketing Group  |  54 West Ave., Suite 12  |  Fairport, NY 14450  |  585.377.7190  |  Fax: 585.377.7276

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